Shipping

Shipment

In most cases we ship our products with international transport companies via letter or parcel post. Bigger volumes are shipped by a forwarding agency.

Delivery time

We normally deliver within 1 – 2 working days after receipt of your order. You will therefore receive the goods normally within 3 – 4 working days after we have received your order.

Costs for shipments (only for standard delivery, express services are more expensive)

Deliveries within Germany:

Goods value more than EUR 400,00: Delivery free of charge.
Goods value less than EUR 400,00: Delivery flat rate of EUR 13,80 net will be invoiced.

Deliveries within Europe:

Goods value more than EUR 400,00: Delivery free of charge.
Goods value less than EUR 400,00: Delivery flat rate of EUR 19,80 net will be invoiced.

Deliveries to all other countries:

Goods value more than EUR 2.000,00: Delivery free of charge.
Goods value less than EUR 2.000,00: Delivery flat rate of EUR 59,80 net will be invoiced.

For retailers we have separate conditions that are available on request. If you wish to receive the retailer conditions please contact us.

Important information

In all cases our General Terms and Conditions are valid. You have the right to revoke your order within two weeks after receipt of goods in writing or by returning the goods. There is no need to justify your revocation. The deadline is met by returning the goods within one month. The right to revoke is not valid for audio or video products or software (DVD, CD) if the customer has broken the seal. In case of revocation or return of goods we transfer the value of the goods to your bank account.

Further questions

We are looking forward to all questions and suggestions you may have. Do not hesitate to contact us. We are glad to help you with all questions that our homepage does not answer.

Best regards,

mode…information GmbH
Pilgerstrasse 20
51491 Overath
Germany
Phone: +49 2206 6007 770 |service(at)modeinfo.com